The L.S. Starrett Company respects the privacy of every individual who visits our web site. All personal information you give us is kept confidential and protected with the utmost care. We use this information to process your order and to contact you regarding your order and will not sell or disclose this information to any third party vendors. We do not collect any information when you visit our site unless you choose to make a purchase or wish to register as a new customer.
To help us respond to the needs of our customers, we ask you to provide contact information (name, shipping address, email address) and financial information (credit card number, expiration date). This information helps us to process your order more efficiently and is used for accounting and billing purposes. In addition, if we experience difficulty processing an order, this information can also be used to help us get in touch with you. By providing us with your email address, you enable us to send you notices from time to time that we feel might be of interest to you and to alert you to changes made to our web site.
Protecting the safety of your credit card information is very important to us. We use Secure Sockets Layer (SSL) technology to protect the security of your credit card information as it is transmitted to us. SSL is the standard in internet security technology and is a highly sophisticated method of scrambling data as it travels from your computer to our web site servers. If you are using Microsoft Internet Explorer or Netscape Navigator, you can tell the technology is working when you see the lock icon at the bottom right corner of your browser.
We reveal only the last four digits of your credit card number when confirming your order, but we transmit the entire credit card number to the appropriate card company during order processing.
We reserve the right to compile aggregate (not individual) demographic information provided by users of the site to continually improve the usefulness of the site, and for our own statistical and marketing purposes. The information we collect helps us to provide a better shopping experience for each of our customers. For example, we study how all of our customers use the web site so that we can continuously update the site and make modifications to suit their needs.
What you should know about cookies: A cookie is a tiny bit of information that resides in your web browser and is a trigger that retrieves your information once you access our site. On most browsers, the cookie function can be turned off, but by doing so, you will be unable to shop at many internet sites, including this one. Cookies enable us to provide better service to you by tracking your sessions and by maintaining your shopping cart between visits (so that you are not required to enter each of the items again).